Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why when you update do I lose the Slingo game?

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

Alicelewis79
Alicelewis79
more options

I can't get Slingo to load. The problem started this morning when Firefox updated. Firefox says something about cookies, but I haven't touched anything because I don't know what to touch for fear I will mess things up more than Firefox has.

I can't get Slingo to load. The problem started this morning when Firefox updated. Firefox says something about cookies, but I haven't touched anything because I don't know what to touch for fear I will mess things up more than Firefox has.

All Replies (2)

WestEnd
WestEnd
more options

Is slingo game part of FF? If is independent of FF you should check their site support for problem on loading slingo games as well.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window