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How do I delete a folder in my inbox?

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  • Last reply by Toad-Hall

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I created some folders to organise my messages in my inbox. I don't need those folders anymore. I have deleted the message filters but can't delete the folders. the screenshot shows the message I get

I created some folders to organise my messages in my inbox. I don't need those folders anymore. I have deleted the message filters but can't delete the folders. the screenshot shows the message I get

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re :but can't delete the folders. the screenshot shows the message I get

TRy posting the image again.

Pop mail accounts have default folders and you cannot delete them.

Imap mail accounts see a remote view of folders on the server. If you have subscribed to see a folder, but do not want to see it anymore, then you need to unsubscribe from seeing the folder.

More info here: http://kb.mozillazine.org/IMAP_folder_cannot_be_deleted

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Chosen Solution

re :but can't delete the folders. the screenshot shows the message I get

TRy posting the image again.

Pop mail accounts have default folders and you cannot delete them.

Imap mail accounts see a remote view of folders on the server. If you have subscribed to see a folder, but do not want to see it anymore, then you need to unsubscribe from seeing the folder.

More info here: http://kb.mozillazine.org/IMAP_folder_cannot_be_deleted