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How do I add an address to a safe senders list?

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  • 5 have this problem
  • 666 views
  • Last reply by zimmo

zimmo
zimmo
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I'm not receiving emails from certain sites and have been requested to add their address to my safe senders list. Where is this list and what are the steps to take?

I'm not receiving emails from certain sites and have been requested to add their address to my safe senders list. Where is this list and what are the steps to take?

Chosen solution

Thunderbird has no safe senders list, not does it block mail. However your provider might have one, or a spam policy that makes mail sent to you disappear.

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Matt
Matt
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Chosen Solution

Thunderbird has no safe senders list, not does it block mail. However your provider might have one, or a spam policy that makes mail sent to you disappear.

zimmo
zimmo Question owner
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Thanks Matt. For some reason the mail went into my 'deleted' box and I'm contacting my provider to enquire why.