Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do i get rid of advertizing banners at the TOP of my website pages, that started when i cleared my cache/cookies/history?

  • 3 replies
  • 1 has this problem
  • 71 views
  • Last reply by FredMcD

more options

All of a sudden I have banners at the TOP of my web pages, after TRYING to clear another problem. I cleared out my cache/history/cookies, and now i keep getting banners at the TOP of the webpages. Not on the side, that pays for the internet, I know that. But now at the TOP of the page, I am getting ads for dating single women, ASPCA, perfumes, all sorts of things I have no desire to see, and it takes up space on my page. How do i block them?

All of a sudden I have banners at the TOP of my web pages, after TRYING to clear another problem. I cleared out my cache/history/cookies, and now i keep getting banners at the TOP of the webpages. Not on the side, that pays for the internet, I know that. But now at the TOP of the page, I am getting ads for dating single women, ASPCA, perfumes, all sorts of things I have no desire to see, and it takes up space on my page. How do i block them?

Chosen solution

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

thanks i downloaded the program!

more options

Good. And scan for malware Just In Case.