Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My bookmarks folders have disappeared since Firefox updated. How do I recover them

  • 2 replies
  • 29 have this problem
  • 114 views
  • Last reply by PollyK

more options

After Firefox updated last night, my bookmarks are no longer in folders - and I can't locate all of them. What I have now is a list which is not helpful. My bookmarks were a filing system, so it's important that I can get them back as they were. This has happened on 2 computers that I use, so is VERY inconvenient.

After Firefox updated last night, my bookmarks are no longer in folders - and I can't locate all of them. What I have now is a list which is not helpful. My bookmarks were a filing system, so it's important that I can get them back as they were. This has happened on 2 computers that I use, so is VERY inconvenient.

Chosen solution

Hi,

If you can't find all of your bookmarks and bookmark folders after updating to the new Firefox Quantum (version 57), try this solution:

  1. Click on the Library 57 library icon icon on your Firefox toolbar.
  2. Click on Bookmarks, then click on Bookmarking Tools.
  3. Click on Add Bookmarks Menu to the Toolbar.
    • A Bookmarks Menu Bookmark Menu icon (star on tray) icon will be added to your toolbar.
  4. Click on the new Bookmarks Menu icon. You should get the same Bookmarks Menu as in earlier Firefox versions.

Let us know if this solves the problem.

Read this answer in context 👍 22

All Replies (2)

more options

Chosen Solution

Hi,

If you can't find all of your bookmarks and bookmark folders after updating to the new Firefox Quantum (version 57), try this solution:

  1. Click on the Library 57 library icon icon on your Firefox toolbar.
  2. Click on Bookmarks, then click on Bookmarking Tools.
  3. Click on Add Bookmarks Menu to the Toolbar.
    • A Bookmarks Menu Bookmark Menu icon (star on tray) icon will be added to your toolbar.
  4. Click on the new Bookmarks Menu icon. You should get the same Bookmarks Menu as in earlier Firefox versions.

Let us know if this solves the problem.

more options

Many Thanks - quick and easy resolution that, in an ideal world, Mozilla would have explained alongside doing the update to Firefox that caused it.