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Firefox Quantum slowness after windows 10 pro exits standby mode

  • 3 replies
  • 3 have this problem
  • 12 views
  • Last reply by erickperez

erickperez
erickperez
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Usage: using Firefox quantum and opening pages just fine.regular use with about 15 tabs open. notebook enters standby because i just closed the lid. lets wait 30 minutes and go back to work.

Symptoms: Continuing to work on Firefox Quantum after reopening my notebook lid and exits standby is almost impossible due to slowness. click a tab, open a page, write something, it takes more than 30s seconds to do it.

Temporal Fix: Either never go to stand by or close firefox and reopen. After closing and reopening, everything goes back to normal.

Reproducible: yes, looks likeeverytime.

Usage: using Firefox quantum and opening pages just fine.regular use with about 15 tabs open. notebook enters standby because i just closed the lid. lets wait 30 minutes and go back to work. Symptoms: Continuing to work on Firefox Quantum after reopening my notebook lid and exits standby is almost impossible due to slowness. click a tab, open a page, write something, it takes more than 30s seconds to do it. Temporal Fix: Either never go to stand by or close firefox and reopen. After closing and reopening, everything goes back to normal. Reproducible: yes, looks likeeverytime.
Attached screenshots

Chosen solution

hi erickperez, thanks for reporting this to us. could you please test if the following can improve the situation?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

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philipp
philipp
  • Moderator
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Chosen Solution

hi erickperez, thanks for reporting this to us. could you please test if the following can improve the situation?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

erickperez
erickperez Question owner
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philipp said

hi erickperez, thanks for reporting this to us. could you please test if the following can improve the situation?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

I just check it. Will have to wait at least one standby mode to report back.

BTW Just to add to this I entered about:support in the address bar. in the "Accessibility" section "Accessibility Instantiator" entry. Activated true Prevent Accessibility 0 Accessible Handler Used true Accessibility Instantiator UNKNOWN|C:\Program Files (x86)\Fortinet\FortiClient\FortiTray.exe

Fortitray.exe is the Fortinet AV I use . Check the attached image.

thanks.

erickperez
erickperez Question owner
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erickperez said

philipp said
hi erickperez, thanks for reporting this to us. could you please test if the following can improve the situation?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

It fixed the issue.No more lags.

thanks.

I just check it. Will have to wait at least one standby mode to report back.

BTW Just to add to this I entered about:support in the address bar. in the "Accessibility" section "Accessibility Instantiator" entry. Activated true Prevent Accessibility 0 Accessible Handler Used true Accessibility Instantiator UNKNOWN|C:\Program Files (x86)\Fortinet\FortiClient\FortiTray.exe

Fortitray.exe is the Fortinet AV I use . Check the attached image.

thanks.