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Firefox doesn't connect to anything. EI does, but not firefox. I uninstalled and reinstalled it, refreshed, and even in safe mode.

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Firefox doesn't connect to anything. EI does, but not firefox. I uninstalled and reinstalled it, refreshed firefox button, and even in safe mode, the search doesn't do anything, the favorites, the health check, nothing.

Firefox doesn't connect to anything. EI does, but not firefox. I uninstalled and reinstalled it, refreshed firefox button, and even in safe mode, the search doesn't do anything, the favorites, the health check, nothing.

Chosen solution

Sorry, by "the usual investigation" I meant this article: Firefox can't load websites but other browsers can.

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I notice you have 3 crash reports. If old do not bother with including the bp- file here. https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

I see that you say tou have uninstalled , reinstall but it looks like the Installer was the Smaller Stub Version.

Please follow this : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Install Firefox 56.0.2 using the Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

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Possibly Relevant

One of the main effects of the Firefox 56.0.1 update was to migrate 64-bit Windows users from the traditional 32-bit version of Firefox to the 64-bit version. We've received a number of puzzling reports of Firefox either not starting (probably due to incompatibilities with 64-bit drivers that Firefox expects/requires) or not loading any pages after this migration.

If the usual investigation doesn't yield any solutions, it is worth trying a return to 32-bit Firefox.

While normally this kind of change is seamless -- the installer detects your existing data and preserves everything -- you might want to make a backup "just in case."

Note: If you decide to try 64-bit Firefox on the same system at some point in the future, see: How to switch from 32-bit to 64-bit Firefox.

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Chosen Solution

Sorry, by "the usual investigation" I meant this article: Firefox can't load websites but other browsers can.