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Who do I report a suspected virus package on the mozilla release site to?

  • 2 replies
  • 1 has this problem
  • 29 views
  • Last reply by cor-el

ullalg
ullalg
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I am using ManageEngine Desktop Central to deliver updates to our network and the installer for the 55.0.3 package wouldn't download because of a gateway issue. So I followed the link in the software to see where it was pointing and it told me to navigate to http://download-installer.cdn.mozilla.net. I did that then I made my way down to the 55.0.3 EN-US release and tried to download the patch manually at which point my SonicWALL gateway interrupted the download and gave me this error:

Gateway Anti-Virus Alert This request is blocked by the Firewall Gateway Anti-Virus Service. Name: (Cloud Id: 58202059) Upx-46 (Trojan)

The direct link to what I tried to access is:

http://download-installer.cdn.mozilla.net./pub/firefox/releases/55.0.3/win64/en-US/Firefox%20Setup%2055.0.3.exe

If this is truly infected can you please rectify that? Otherwise, if I am doing something wrong on my end can you please let me know?

Thank you, Garret Ullal

I am using ManageEngine Desktop Central to deliver updates to our network and the installer for the 55.0.3 package wouldn't download because of a gateway issue. So I followed the link in the software to see where it was pointing and it told me to navigate to http://download-installer.cdn.mozilla.net. I did that then I made my way down to the 55.0.3 EN-US release and tried to download the patch manually at which point my SonicWALL gateway interrupted the download and gave me this error: Gateway Anti-Virus Alert This request is blocked by the Firewall Gateway Anti-Virus Service. Name: (Cloud Id: 58202059) Upx-46 (Trojan) The direct link to what I tried to access is: http://download-installer.cdn.mozilla.net./pub/firefox/releases/55.0.3/win64/en-US/Firefox%20Setup%2055.0.3.exe If this is truly infected can you please rectify that? Otherwise, if I am doing something wrong on my end can you please let me know? Thank you, Garret Ullal

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Files downloaded from the Mozilla server should be OK.

You can use the secure version if you want:

There are checksum files available if you want to verify the download.

cor-el
cor-el
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  • Top 10 Contributor
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Note that these setup files are 7ZIP compressed and this can cause AV software to gives false positives.

You should contact the company and ask them to look into this. We normally see this only reported with the small stub downloader that needs to contact internet.