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Screen saying critical Foxfire update required, but when I check the Foxfire site, I am up to date. Phishing?

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  • 10 have this problem
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  • Last reply by Scribe

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This has happened several times, the latest just 5 minutes ago. My Firefox screen/tabs are suddenly replaced by one screen with that uses graphics similar to yours that states a critical Firefox update is required immediately, but when I go to the Firefox help senter I find I have the latest version. So, someone trying to phish Firefox users?

This has happened several times, the latest just 5 minutes ago. My Firefox screen/tabs are suddenly replaced by one screen with that uses graphics similar to yours that states a critical Firefox update is required immediately, but when I go to the Firefox help senter I find I have the latest version. So, someone trying to phish Firefox users?

Chosen solution

Hi, yes it's a fake update designed to infect you with malware and it's a recurring problem. NEVER EVER click on anything like that! Please see the article - I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for genuine updates yourself, by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

A workaround which seems to be effective in alleviating this issue for many, is to install the add-on -

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

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Chosen Solution

Hi, yes it's a fake update designed to infect you with malware and it's a recurring problem. NEVER EVER click on anything like that! Please see the article - I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for genuine updates yourself, by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

A workaround which seems to be effective in alleviating this issue for many, is to install the add-on -

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.