I cannot make Google my default browser; it automatically goes to Yahoo.
I've tried virtually everything I know how, and I'm computer-literate. I've set Google as my default browser in Preferences, but it goes to Yahoo repeatedly. Or this: https://safe.search.tools/search that looks like a Google-like search engine. Help, please? Thanks in advance! :)
Anna Granfors xxxxxxxxxxxx@xxxxx.xxx
(obfuscated email; please do not post email addresses on a public site - c)
Modified by cor-el
Chosen solution
Hi !
You've got malware (a browser hijacker), which you of course will have to get rid of, and this is how :
Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:
SafeSearch Incognito SearchAssist Incognito
When you find any : remove them.
Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'
However : most malware will be 'hiding' somewhere , so let's run malware scans :
Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners.
They all work differently - what one program doesn't pick up, the other might.
Especially for Mac : https://www.malwarebytes.com/mac/
Read this answer in context 👍 4All Replies (5)
Chosen Solution
Hi !
You've got malware (a browser hijacker), which you of course will have to get rid of, and this is how :
Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:
SafeSearch Incognito SearchAssist Incognito
When you find any : remove them.
Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'
However : most malware will be 'hiding' somewhere , so let's run malware scans :
Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners.
They all work differently - what one program doesn't pick up, the other might.
Especially for Mac : https://www.malwarebytes.com/mac/
Modified by Happy112
Thanks so much! It was an extensions problem; I removed it. Fixed! :) Thanks! :)
annagranfors said
Thanks so much! It was an extensions problem; I removed it. Fixed! :) Thanks! :)
I'm so glad that everything's back to normal ! Well done, you !
(and : my pleasure !)
Can you tell us what the name was of this extension in case you still remember?
SafeSearch Incognito. Bad malware! :) And thanks again for your help! :)
Modified by annagranfors