Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not save my homepage. Have tried all of your suggestions. I do not have a User.js file to edit preferences. This is for a MAC.

  • 3 replies
  • 6 have this problem
  • 2 views
  • Last reply by FredMcD

more options

Firefox version 55.03. MAC OS-X version 10.11.6 I have changed my home page countless times, yet every time I start Firefox it opens up at the generic firefox search page. I have assessed the add-ons about them changing my preferences and I have few add-ons - Norton, Shockwave, but not many more. Have looked for the user.js file - but it does not exist on my computer. How do I ensure my preferences for my homepage are saved?

Firefox version 55.03. MAC OS-X version 10.11.6 I have changed my home page countless times, yet every time I start Firefox it opens up at the generic firefox search page. I have assessed the add-ons about them changing my preferences and I have few add-ons - Norton, Shockwave, but not many more. Have looked for the user.js file - but it does not exist on my computer. How do I ensure my preferences for my homepage are saved?

All Replies (3)

more options

Hey there. Just to ensure you've done the basic method. https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

If not: You can paste "about:config" into your URL bar. and search "browser.startup.homepage" Then modify by right clicking the value, to insert your homepage as you wish.

more options

I tried that. Then rebooted the computer. And still comes up at the Firefox page and not the specific home page I selected. Tried this method - dragging the URL to home icon as well as setting it in the home page.

Not sure what to try next.

more options

What is coming up?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.