Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

malwarebytes won't run or uninstall is it due to firefox?

  • 2 replies
  • 5 have this problem
  • 7 views
  • Last reply by auntijoan

more options

I don't know to whom to turn to first - Firefox, Malwarebytes or windows 10. Malwarebytes stopped opening, let alone run, just after a windows 10 downloaded update, last week 7/13 or 7/14. Windows is in a continual "Uninstall" mode. The process keeps trying to run with nothing happening, which I can only stop by completely turning off my PC, not just restarting it. There was a message about "MBAM" not being there or something like that. Could that have anything to do with Firefox? Do I have to find a Windows forum to pose the question to? I could not find a written question area on Malwarebytes

I don't know to whom to turn to first - Firefox, Malwarebytes or windows 10. Malwarebytes stopped opening, let alone run, just after a windows 10 downloaded update, last week 7/13 or 7/14. Windows is in a continual "Uninstall" mode. The process keeps trying to run with nothing happening, which I can only stop by completely turning off my PC, not just restarting it. There was a message about "MBAM" not being there or something like that. Could that have anything to do with Firefox? Do I have to find a Windows forum to pose the question to? I could not find a written question area on Malwarebytes

Chosen solution

Hi auntjoan, I'm not sure what's going on with your system. Firefox generally doesn't start up automatically, so issues that occur before you try to start Firefox probably need to be resolved first.

The support forum for Malwarebytes Anti-Malware or Malwarebytes 3 for Windows is here:

https://forums.malwarebytes.com/forum/41-malwarebytes-3/

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi auntjoan, I'm not sure what's going on with your system. Firefox generally doesn't start up automatically, so issues that occur before you try to start Firefox probably need to be resolved first.

The support forum for Malwarebytes Anti-Malware or Malwarebytes 3 for Windows is here:

https://forums.malwarebytes.com/forum/41-malwarebytes-3/

more options

Brilliant!! Fixed the PC right up, and just ran a successful scan!

Thank you so much!