Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Repeated requests by Thunderbird for Apple password

  • 2 replies
  • 3 have this problem
  • 33 views
  • Last reply by jcwd

jcwd
jcwd
more options

I am running the latest version of Thunderbird and have several email accounts on it all of which are fine apart from the Apple IMail account. This was fine until yesterday when it now asks for a password to connect to the server and then although it is correct, says connection cannot be made. I have same Apple email account running on another device okay so I know its not a server/Apple problem.

I have checked all settings are correct. I have used the new Apple two step authentication process and password (used to work) and reset this and entered in new details which don't work. I have disabled by anti virus AVG temporarily but it still doesn't work. I have tried safe mode and disabling Add ons

Any ideas?

I am running the latest version of Thunderbird and have several email accounts on it all of which are fine apart from the Apple IMail account. This was fine until yesterday when it now asks for a password to connect to the server and then although it is correct, says connection cannot be made. I have same Apple email account running on another device okay so I know its not a server/Apple problem. I have checked all settings are correct. I have used the new Apple two step authentication process and password (used to work) and reset this and entered in new details which don't work. I have disabled by anti virus AVG temporarily but it still doesn't work. I have tried safe mode and disabling Add ons Any ideas?

Chosen solution

Please go into Tools > Options > Security > Saved Passwords and remove all the passwords you have for Apple, iCloud and me.com. Once you have done that, you can enter the app-specific password for Thunderbird in iCloud and it should work.

Read this answer in context 👍 1

All Replies (2)

Onno Ekker
Onno Ekker
more options

Chosen Solution

Please go into Tools > Options > Security > Saved Passwords and remove all the passwords you have for Apple, iCloud and me.com. Once you have done that, you can enter the app-specific password for Thunderbird in iCloud and it should work.

jcwd
jcwd Question owner
more options

Thanks - it worked!