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Why does Firefox continue to return to the "download free" page after I have downloaded and refreshed? VERY frustrating!!!!

  • 2 replies
  • 5 have this problem
  • 4 views
  • Last reply by cor-el

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I have uninstalled and reinstalled Firefox several times. The home page lasts for about a day, then it reverts to "Get Firefox, Dowload Free".

Why? What am I missing?

I have uninstalled and reinstalled Firefox several times. The home page lasts for about a day, then it reverts to "Get Firefox, Dowload Free". Why? What am I missing?

Chosen solution

You can check the home page setting.

Firefox supports multiple home pages separated by '|' (pipe) symbols.


You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

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Are you talking of the about:home page or something else?

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Chosen Solution

You can check the home page setting.

Firefox supports multiple home pages separated by '|' (pipe) symbols.


You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.