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ff won't load after download of 51.01 says mozglue DLL is missing

  • 5 replies
  • 15 have this problem
  • 1 view
  • Last reply by mday50

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running win7 64 ,,,avg free ,,uninstalled 3 times,,, don't want to delete my profile if I can avoid it . I found a Mosglue dll and put it in with some other dll's ,but it probaly wasn't in the right place anyway it didn't help

running win7 64 ,,,avg free ,,uninstalled 3 times,,, don't want to delete my profile if I can avoid it . I found a Mosglue dll and put it in with some other dll's ,but it probaly wasn't in the right place anyway it didn't help

All Replies (5)

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hello, please uninstall or upgrade avg: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-upgrade-AVG-8-5-9-0-2011-or-2012-to-the-latest-version

and afterwards download and try to install firefox again from: https://www.mozilla.org/en-US/firefox/all/

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Note that you need to reinstall Firefox if there have been problems with updating because some files were locked by other (security) software. You can't use a file that you found elsewhere.

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I tried to uninstall AVG thru control panel it won't uninstall Avg won't open win defender says AVG is not on , I can't close defender or turn on AVG don't know whatto do need more help thank you

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Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that helps.

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AVG website had an uninstaller , that worked,so uninstalled firefox an reinstalled everything seems to be working again , thank you phillipp and cor-el you rock