Did a new install but will not start, error message says "Cannot find profile"
Running Windows 8
Running Windows 8
All Replies (2)
Hi richard78024, if you never had Firefox on this system before, it seems there was a glitch in establishing your new Firefox profile. You can create one manually using the "Profile Manager." Please see the steps in the following article:
Profile Manager - Create, remove or switch Firefox profiles
Note: there will be an option to move the profile folder to a nonstandard location, but please do not do that, just skip right over that option.
Locking thread.
Please continue here: [/questions/1151511]