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Lately, FireFox refuses to connect with eBay.com

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I'm on a mac using OSX 10.9.5 Using FireFox 50. Both this version and the previous have not been able to connect with eBay for a few days now.

What can the problem be?

Thanks

I'm on a mac using OSX 10.9.5 Using FireFox 50. Both this version and the previous have not been able to connect with eBay for a few days now. What can the problem be? Thanks

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can u screenshot the error please

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Chosen Solution

can u screenshot the error please

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Request Timeout The server timed out while waiting for the browser's request.

Reference #2.7deb7068.1479231652.0

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It sounds as though the server is not getting the expected information from Firefox. In a past thread, this worked to clear up an error message like that:

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help?