Don't know how to link the profile to Firefox
Whilst refreshing I get the following message when I try to use Firefox:
Your Firefox profile cannot be loaded. It may be missing or inaccessible
I deleted and downloaded Firefox, but I still receive the same message. I found out where my profile is, but I don't know what to do with it. No matter what I do, when I download it the icon appears with the above message, then disappears when I click on it.
Help!!
All Replies (3)
Hi Vezz, sorry to hear about this problem. The Refresh might have been interrupted before it could create and transfer data into your new profile folder.
To get Firefox up and running, you can create a basic profile (i.e., not customized) and then explore around for your old data. This article has the steps to use Firefox's Profile Manager to create a new profile. Please do not customize the location, just skip over the option to select the location and let Firefox place it in the normal spot.
Profile Manager - Create, remove or switch Firefox profiles
Can you get Firefox up and running in a new profile as the first step?
Thanks JSHER2000, I can now open Firefox!
I found my old profile and copied it to my new one, but it doesn't seem to work. How do I make it work?
First; open your file browser to the New profile;
Type about:support in the address bar and press enter.
Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.
Second, open the file browser to the Old profile.
Open another file browser to the Old Firefox folder on your desktop. Then open the folder with the latest date.
Warning ! ! Only Copy the files you are told. We will avoid anything that might be the cause of your problems. Here is the list of files;
cookies: cookies.sqlite Do not bother. Cookies will be created when you return to the website. However, you will have to log in everywhere. And you may lose any settings that websites store on your computer.
extensions(add-ons, themes): it would be better to download them fresh. +++++++++++++++++++++++++++++++++++++++++++++++++ key3.db and logins.json : These are the Password files. Copy Both !
persdict.dat : custom dictionary – words you added to the dictionary
mimeTypes.rdf : What to do with what type of file.
places.sqlite : History and Bookmarks.
prefs.js : Your settings. Note, If you were having problems, this could be contaminated.
cert8.db and possibly cert_override.txt : Stores all your security certificate settings and any SSL certificates you have imported into Firefox. If removed, the file will be replaced.
search.json.mozlz4 file stores the user-installed search engines that are available in the Firefox v47+
search.sqlite file and searchplugins folder store the search engines that are available in the Firefox Search bar before Firefox v47 +++++++++++++++++++++++++++++++++++++++++++++++++ Copy these files from the old to the new. You will get a message that the files already exist. Choose to over-write for each file.