Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Exception for pop up blocker is not working

  • 6 replies
  • 14 have this problem
  • 5 views
  • Last reply by guigs

more options

I've established an exception for the pop up blocker for a website. However, the pop ups I need are not coming up. When I hit the information bubble in the address bar, it says that pop up windows are indeed being allowed on the site, but they are not coming up when prompted. I already have tried with my AdBlockPlus disabled to no avail. Any help is greatly appreciated!

I've established an exception for the pop up blocker for a website. However, the pop ups I need are not coming up. When I hit the information bubble in the address bar, it says that pop up windows are indeed being allowed on the site, but they are not coming up when prompted. I already have tried with my AdBlockPlus disabled to no avail. Any help is greatly appreciated!

All Replies (6)

more options

Do you have any anitvirus software or any other applications that might control the pop ups on all browsers for that computer?

more options

I have Microsoft Security Essentials. I can't seem to find a place in the settings to add an exclusion for a particular website. Seems like I can only add exclusions for files and locations.

more options

Typically if a setting will not save these steps are recommended: How to fix preferences that won't save

However another trick might be to remove all saved permissions/cookies from the page from the Right Click > permissions menu and to just use the add on to specify specific pop ups. I think the Firefox setting is all or nothing. Did I read that incorrectly?

more options

I followed all steps in the link you provided. For the firefox pop up blocker, you can add exceptions so that pop ups are allowed for specific websites. Same thing for the AdBlockPlus add-on. I have added the exception for the site on firefox's pop up blocker, and disabled ABP on the site. The permissions page for the website clearly shows that popups are allowed. They just won't appear.

more options

Not sure if this helps, but I just tried on Internet Explorer and it worked.

more options

Do you have a safe for work url example we can test together?