Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

enterprise support

  • 3 replies
  • 7 have this problem
  • 23 views
  • Last reply by wbbb

more options

Hello Community!

I had a question around supporting Firefox within an Enterprise. When we first looked into this (years ago) Firefox didn’t support GPO natively, so we decided to package (SCCM) it with are configuration settings built in for Single Sign On (SSO) and work home page. The issue we are seeing is that our Desktop support guys/girls are seeing Firefox as available within our deployment software (Software Center) and installing it, even though the user doesn’t use it. This has led to a lot of outdated versions within our environment. I wanted to see what others are doing within an enterprise to manage Firefox.

Thanks for reading!

-Erick

Hello Community! I had a question around supporting Firefox within an Enterprise. When we first looked into this (years ago) Firefox didn’t support GPO natively, so we decided to package (SCCM) it with are configuration settings built in for Single Sign On (SSO) and work home page. The issue we are seeing is that our Desktop support guys/girls are seeing Firefox as available within our deployment software (Software Center) and installing it, even though the user doesn’t use it. This has led to a lot of outdated versions within our environment. I wanted to see what others are doing within an enterprise to manage Firefox. Thanks for reading! -Erick

Chosen solution

hi erick, since support.mozilla.org is more geared towards end user support, the enterprise working group mailing list at https://mail.mozilla.org/listinfo/enterprise might be a better place to exchange experiences on deploying firefox in a corporate environment.

Read this answer in context 👍 3

All Replies (3)

more options

Chosen Solution

hi erick, since support.mozilla.org is more geared towards end user support, the enterprise working group mailing list at https://mail.mozilla.org/listinfo/enterprise might be a better place to exchange experiences on deploying firefox in a corporate environment.

more options

Thank you Philipp, much appreciated!

more options

Hello. Sadly I would like announce that my 8 year old journey with Firefox and Mozilla has ended. Next week I'm going to remove firefox from all 50 machines in my organization. Will be using combo IE and Chrome (the browser that i actually hate). The reasons is: Firefox neither has MSI installers nor option for GPO management , which Chrome has and well documented it. In past I strugled, but kept using FF. Lately FF kicked me in my butt. I used installers from FrontMotion, but recent release 45.3 is so buggy, that it's nearly unusable (memory leacks). At Frontmotion it is the newest version. All the problems forced me to ditch FF forever. I'm writing this only to let the Developer Team, to increase the quality of products and to let Mozilla know why my big love just ended.