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I can't get into my facebook through Mozilla. I keep getting an error. When I try to open, I just get encrypted pages. Please help me.

ChrisBenham
ChrisBenham
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I can't get into facebook through Mozilla. I keep getting encrypted pages. Can you please help me? Chris

I can't get into facebook through Mozilla. I keep getting encrypted pages. Can you please help me? Chris

Chosen solution

By the way, if you use Kaspersky software, make sure to update it. The older version had this problem: Facebook appears as encrypted text.

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the-edmeister
the-edmeister
  • Moderator
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Please provide a screenshot of that "encrypted" page.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

By the way, if you use Kaspersky software, make sure to update it. The older version had this problem: Facebook appears as encrypted text.