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why wont you let me connect to netflix?

  • 6 replies
  • 7 have this problem
  • 116 views
  • Last reply by grotty1

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followed your roundabout of help? pages and links..... reset firefox, ....cleared cookies......,enabled history.can get every other website i dont want... lol.....watup?

followed your roundabout of help? pages and links..... reset firefox, ....cleared cookies......,enabled history.can get every other website i dont want... lol.....watup?

All Replies (6)

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What happens when you try? Error messages?

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Thanks Cor-el where would one find a reload button? cheers SSL_ERROR_RX_RECORD_TOO_LONG

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found reload button.....still no go safe mode....no diff uninstalled firefox and reinstalled......still no go....:( keep getting same error notice.....any other ideas? cheers

Modified by grotty1

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thanks for that..... already sussed that avenue...... netflix site is https cheers