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Firefox broken after Refresh, clean uninstall/reinstall doesn't fix it

  • 2 replies
  • 2 have this problem
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  • Last reply by Jackaloupe

Jackaloupe
Jackaloupe
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Long story short, I refreshed Firefox and it ended up becoming very broken; for example pages don't load properly, I get messages saying the connection isn't secure, YouTube videos don't load, Yahoo is nothing but text etc. So I went ahead and did a clean uninstall, removed folders from AppData as well as the ones in C:/ and did a new install and the same problems still persist. I tried flushing my DNS settings as mentioned in another thread but nothing's changed. Any help would be greatly appreciated.

Long story short, I refreshed Firefox and it ended up becoming very broken; for example pages don't load properly, I get messages saying the connection isn't secure, YouTube videos don't load, Yahoo is nothing but text etc. So I went ahead and did a clean uninstall, removed folders from AppData as well as the ones in C:/ and did a new install and the same problems still persist. I tried flushing my DNS settings as mentioned in another thread but nothing's changed. Any help would be greatly appreciated.

Chosen solution

hi Jackaloupe, which security program are you using? - please follow the steps for it described at How to troubleshoot security error codes on secure websites

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philipp
philipp
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Chosen Solution

hi Jackaloupe, which security program are you using? - please follow the steps for it described at How to troubleshoot security error codes on secure websites

Jackaloupe
Jackaloupe Question owner
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philipp said

hi Jackaloupe, which security program are you using? - please follow the steps for it described at How to troubleshoot security error codes on secure websites

Thank you so much philipp, it worked! I didn't think that my antivirus was causing any problems since, on my other machine with the same program, I haven't had this problem before. It's great to have Fireforx back and running like it did before.