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Firefox crashes

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  • 1 has this problem
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  • Last reply by tkdowden

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I cannot open Firefox. Crash Report box pops up only. All other browsers are working. I am working on a Macbook pro Yosemite OSX 10.10.5

Crash ID: bp-0d2bf2fa-1b4f-491c-8ca5-af70c2160503

Please help.

Thank you

I cannot open Firefox. Crash Report box pops up only. All other browsers are working. I am working on a Macbook pro Yosemite OSX 10.10.5 Crash ID: bp-0d2bf2fa-1b4f-491c-8ca5-af70c2160503 Please help. Thank you

Chosen solution

hi tkdowden, that appears to be an issue with malware on your system - please see: Crashes on startup after the update to Firefox 46 on OS X

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Chosen Solution

hi tkdowden, that appears to be an issue with malware on your system - please see: Crashes on startup after the update to Firefox 46 on OS X

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Thank you!!!!