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bad_pool_header don't know source of problem

  • 8 replies
  • 3 have this problem
  • 1 view
  • Last reply by joku

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occasional crashes. weekly. bad_pool_header is cited as cause. No idea what this is/means.

occasional crashes. weekly. bad_pool_header is cited as cause. No idea what this is/means.

Chosen solution

What makes you think this has anything at all to do with Thunderbird, other than you have it running at the time?

Blue screens like your mentioning are caused by programs that access the Windows real mode kernel. this basically limits you to defective hardware or software drivers for that hardware as the operating in the real mode part of the windows kernel.

To the best of my knowledge Thunderbird has no kernel components. That is not to say it could nat ask a driver for something that causes the crash, but it is very unlikely to the the problem. Even if it initiated the sequence of events that end in a crash.

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Matt said

some crash report Id's would be helpful https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

ok; will write down everything that come on the (blue) screen next time it happens.

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Blue screen... are you saying Windows is crashing?

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Matt said

Blue screen... are you saying Windows is crashing?

As I recall, the message "bad_pool_header" had a blue background; will verify next time it happens.

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Just happened again (Apr.23,2016 9:30 a.m.) Windows blue screen "We are looking for a solution to the problem...." Then a reboot.

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Chosen Solution

What makes you think this has anything at all to do with Thunderbird, other than you have it running at the time?

Blue screens like your mentioning are caused by programs that access the Windows real mode kernel. this basically limits you to defective hardware or software drivers for that hardware as the operating in the real mode part of the windows kernel.

To the best of my knowledge Thunderbird has no kernel components. That is not to say it could nat ask a driver for something that causes the crash, but it is very unlikely to the the problem. Even if it initiated the sequence of events that end in a crash.

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Thanks. Process of elimination... and education.

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