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Application Basics

Name: Firefox Version: 44.0.2 Build ID: 20160210153822 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 5.1; rv:44.0) Gecko/20100101 Firefox/44.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Name: 360 Internet Protection Version: 5.0.0.1002 Enabled: false ID: WebProtection@360safe.com

Graphics

Adapter Description: Intel(R) 946GZ Express Chipset Family (Microsoft Corporation - WDDM 1.0) Adapter Drivers: igdumd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x2972 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.1.7600.16972) Driver Date: 5-6-2009 Driver Version: 8.15.10.1749 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 101517aa Supports Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Vendor ID: 0x8086 windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 (#0) Assert: Potential driver version mismatch ignored due to missing DLLs (#1) Assert: D3D11 device creation failed: 0x887a0004

Important Modified Preferences

browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.startup.homepage_override.buildID: 20160210153822 browser.startup.homepage_override.mstone: 44.0.2 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 44.0.2 gfx.blacklist.direct2d: 3 gfx.crash-guard.d3d11layers.appVersion: 44.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x2972 gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.1749 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true places.history.expiration.transient_current_max_pages: 40007 plugin.disable_full_page_plugin_for_types: application/pdf privacy.sanitize.migrateClearSavedPwdsOnExit: true

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.11 Version in use: 4.11

NSS Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSMIME Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSSL Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSUTIL Expected minimum version: 3.21 Version in use: 3.21

Experimental Features

after clicking firefox this happening

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

rahul_u42001 said

every time i restart firefox it shows hardware changes message

All I see is the Google web page. Where is the hardware you are talking about?

this is the screenshot of after starting firefox the windows appearance changed,and do u see a shield icon on mozila apps??

this is the windows appearance shot after clicking to mozila firefox

When I look at your two screenshots I do not think I can see any message about

hardware changes

I do notice some icons

mozilla shield       and     mozilla image

I do not know what those icons are. Possibly they are your screenshot files. You will know what the icons are. You are not asking about those icons are you ?

Dear sir if someone download any softwareand tried to install, windows ask for the permission and the screen goes black with the highlighted text..i hope it happen on windows 7.same thing happen after installed firefox browser ,every time i want to restart firefox and windows ask for the permission and suddenly a shield apper on the firefox apps...and after cliked on firefox browser icon my screen resolution suddenly changed .when i hit x button it goes to normal..that problem i want to share..so please help me..thanks in advance

Use you cell phone and try to get a picture.

Possibly your problem is Windows related rather than Firefox. You mention

• any software installs
• Windows permissions and messages
• Black Screens and screen resolution

English speakers may try

• sevenforums.com

You could do a websearch to find a suitable forum, possibly one that uses an Indian language if that is better for you.

A possible cause of this message is that Firefox is set to run as Administrator.

Check that Firefox isn't set to run as Administrator.

Right-click the Firefox desktop shortcut and choose "Properties".

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

• Privilege Level: "Run this program as Administrator" should not be selected
• "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program folder.