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Keep getting older version of Firefox message even after I update Firefox

  • 4 replies
  • 5 have this problem
  • 88 views
  • Last reply by JoniSolis

JoniSolis
JoniSolis
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I keep getting the message...

Looks like you’re using an older version of Firefox. 

   Update your Firefox
I keep getting the message... Looks like you’re using an older version of Firefox. Update your Firefox

Chosen solution

I went and found that I did have two Firefox programs installed, so I uninstalled the oldest one. Then restarted the pc and started Firefox : 44.0.2. Now all my Firefox addons are back and I can use google voice to make phone calls once again. YEA!!! Thank you!

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All Replies (4)

orvi
orvi
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Which version you are currently installed on your computer ?

JoniSolis
JoniSolis Question owner
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Sorry, I have Firefox 44.0.1.

JoniSolis
JoniSolis Question owner
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on the window with the version info I noticed a button with the text...

"Restart Firefox to Update"

Well I clicked on that button and got a window with this message:

"The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again."

JoniSolis
JoniSolis Question owner
more options

Chosen Solution

I went and found that I did have two Firefox programs installed, so I uninstalled the oldest one. Then restarted the pc and started Firefox : 44.0.2. Now all my Firefox addons are back and I can use google voice to make phone calls once again. YEA!!! Thank you!