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Firefox crashes

  • 5 replies
  • 5 have this problem
  • 10 views
  • Last reply by philipp

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Firefox crashes upon start-up I have tried, refreshing Firefox, uninstalling reinstalling, tried using standard Firefox instead of Developer Edition nothing has worked. I have recently updated Windows 10 (KB3135782, KB890830 and KB3135173) not sure if this has affected it. Picture shows what loads up every time I load up a webpage.

Firefox crashes upon start-up I have tried, refreshing Firefox, uninstalling reinstalling, tried using standard Firefox instead of Developer Edition nothing has worked. I have recently updated Windows 10 (KB3135782, KB890830 and KB3135173) not sure if this has affected it. Picture shows what loads up every time I load up a webpage.

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All Replies (5)

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hi Fewster96, apparently the picture you wanted to add didn't show up. can you try posting it once again?

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Crash ID: bp-a6b1b82f-5568-445d-adab-eeb0d2160210

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Chosen Solution

thanks, does this test build change anything about the problem when you try to install it and use it for a bit?: https://archive.mozilla.org/pub/firefox/try-builds/ryanvm@gmail.com-ac98a6a7a02f71253a82c62cbd7c20279e9da5d8/try-win32/firefox-44.0.2.en-US.win32.installer.exe

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Thank you! Seems to work now, I will inform you if it decides to play up again

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thanks for the quick follow-up. so if other feedback is good on this change as well we might get this potential fix shipped as a general firefox update (44.0.2) within the next days. please keep us posted if the issue creeps back or you observe any other irregularities in this test build...