Google search result links stopped working
Recently I noticed that when I search on Google using FF 44.0, when I clink on a link nothing happens. But when I right click and select Opne in New Tab, it works. I tried restarting in Safe Mode, but the problem persists.
This only seems to be happening on one computer. My other two seem to be working fine. Both are running FF 44.0 as well. All computers are on Win10 with KIS 2015 for Internet Security.
You help is appreciated.
Gene ...
Chosen solution
Try Firefox in Safe Mode anyway.
Read this answer in context 👍 1All Replies (5)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
FredMcD said
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
Type about:preferences<Enter> in the address bar.
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Type about:preferences#advanced<Enter> in the address bar. Under Advanced, Select General. Look for and turn off Use Hardware Acceleration. Poke around safe web sites. Are there any problems? Then restart.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
Thank you for your thoughtful and detailed response. I tried those steps, and the problem persists. Sadly.
I quick note, I already had Hardware Acceleration disables as I was having a problem with the Satellite view in Google Maps. Doing that fixed that problem. But this problem surfaced weeks after I correct the Google Maps issue.
This is new and started in just the past couple of days.
Still open for other suggestions.
Gene ...
Chosen Solution
Try Firefox in Safe Mode anyway.
I did try Safe Mode, and there was no change.
But interestingly today, the Google Links are working again. No clue as to why. I guess it was PFM.
Thank you very much for your help. I really do appreciate it.
Gene ...
Could have been a fault at Google that was fixed.
Glad to help. Safe Surfing.