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Firefox crashes if Malwarebytes Anti-Exploit is installed

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by w2sgd

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Can't use Foxfire if Malwarebytes Anti-Exploit is installed.

Can't use Foxfire if Malwarebytes Anti-Exploit is installed.

Chosen solution

Tyler Downer said

Do you have freecorder installed on your computer? That has been linked with these crashes in the past.

After more testing, Freecorder was the problem. It use to work but not anymore. Thanks for the tip.

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Report ID Date Submitted bp-7b71bd53-91dc-4366-886c-111db2160202 2/2/2016 9:38 AM bp-3db12288-d5af-4a56-93d2-0025e2160202 2/2/2016 9:20 AM bp-e7bf218d-2af3-45a4-9a5f-e46192160202 2/2/2016 8:58 AM bp-d7bdc738-cc71-4d9a-9a6a-7318c2160202 2/2/2016 8:57 AM bp-48b9a487-58d8-4670-acf9-dbacd2160123 1/23/2016 12:17 PM

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Do you have freecorder installed on your computer? That has been linked with these crashes in the past.

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Chosen Solution

Tyler Downer said

Do you have freecorder installed on your computer? That has been linked with these crashes in the past.

After more testing, Freecorder was the problem. It use to work but not anymore. Thanks for the tip.