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After downloading an upgrade to Mozilla, do I need to "restart" my computer power off and on again, or just open new browser window?

  • 2 replies
  • 1 has this problem
  • 75 views
  • Last reply by Scribe

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The tutorial shows a restart button to push after install, but the power switch to my computer is going bad and may not be able to have my computer come back on if a do a restart.

The tutorial shows a restart button to push after install, but the power switch to my computer is going bad and may not be able to have my computer come back on if a do a restart.

Chosen solution

Hi, you only need to close and restart Firefox. (Main menu bar > Help > About Firefox to update).

Note, your version of Shockwave Flash is also very old and needs updating (Ctrl+Shift+A) > Plugins.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

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Close Firefox, wait a minute or two, and then open Firefox.

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Chosen Solution

Hi, you only need to close and restart Firefox. (Main menu bar > Help > About Firefox to update).

Note, your version of Shockwave Flash is also very old and needs updating (Ctrl+Shift+A) > Plugins.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.