hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Application Basics

Name: Firefox Version: 46.0a1 Build ID: 20160102030217 Update Channel: nightly User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0 Multiprocess Windows: 0/2 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Name: ADB Helper Version: 0.8.6 Enabled: true ID: adbhelper@mozilla.org

Name: Adblock Plus Version: 2.7 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Firefox Hello Version: 0.1 Enabled: true ID: loop@mozilla.org

Name: FlashGot Version: 1.5.6.12.1-signed Enabled: true ID: {19503e42-ca3c-4c27-b1e2-9cdb2170ee34}

Name: Greasemonkey Version: 3.6 Enabled: true ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

Name: Moderator toolbox for reddit Version: 3.3.0 Enabled: true ID: yes@jetpack

Name: Pocket Version: 46.0a1 Enabled: true ID: firefox@getpocket.com

Name: Reddit Enhancement Suite Version: 4.5.4.1-signed Enabled: true ID: jid1-xUfzOsOFlzSOXg@jetpack

Name: Valence Version: 0.3.3 Enabled: true ID: fxdevtools-adapters@mozilla.org

Name: YouTube High Definition Version: 43.2 Enabled: true ID: {7b1bf0b6-a1b9-42b0-b75d-252036438bdc}

Name: Adobe Acrobat - Create PDF Version: 2.0 Enabled: false ID: web2pdfextension@web2pdf.adobedotcom

Name: Avast Online Security Version: 10.3.3.13 Enabled: false ID: wrc@avast.com

Name: Firebug Version: 3.0.0-alpha.12 Enabled: false ID: firebug@software.joehewitt.com

Name: Video DownloadHelper Version: 5.4.2 Enabled: false ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Graphics

Adapter Description: Intel(R) HD Graphics 3000 Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x0116 Direct2D Enabled: true DirectWrite Enabled: true (10.0.10586.0) Driver Date: 5-27-2015 Driver Version: 9.17.10.4229 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC) Subsys ID: 167d103c Supports Hardware H264 Decoding: Yes Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D11 vs_4_1 ps_4_1) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 (#0) Error: PossiblyBrokenSurfaceSharing_UnexpectedAMDGPU (#12) Error: [D2D1.1] 4CreateBitmap failure Size(44,10238) Code: 0x80070057 format 0 (#13) Error: [D2D1.1] 4CreateBitmap failure Size(44,10238) Code: 0x80070057 format 0 (#14) Error: [D2D1.1] 4CreateBitmap failure Size(44,10238) Code: 0x80070057 format 0 (#15) Error: [D2D1.1] 4CreateBitmap failure Size(44,10238) Code: 0x80070057 format 0 (#16) Error: [D2D1.1] 4CreateBitmap failure Size(44,10238) Code: 0x80070057 format 0

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.fixup.domainwhitelist.alem: true browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.restore_on_demand: false browser.sessionstore.upgradeBackup.latestBuildID: 20160102030217 browser.startup.homepage_override.buildID: 20160102030217 browser.startup.homepage_override.mstone: 46.0a1 browser.tabs.closeWindowWithLastTab: false browser.tabs.lastOpen: 1434927249 browser.tabs.remote.autostart.2: false browser.tabs.remote.autostart.disabled-because-using-a11y: true browser.tabs.warnOnClose: false browser.urlbar.maxRichResults: 15 browser.urlbar.suggest.searches: true dom.apps.reset-permissions: true dom.mozApps.maxLocalId: 1001 dom.mozApps.used: true extensions.lastAppVersion: 46.0a1 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 43.0.4 gfx.crash-guard.d3d11layers.deviceID: 0x0116 gfx.crash-guard.d3d11layers.driverVersion: 9.17.10.4229 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 41.0a1 gfx.driver-init.deviceID: 0x0116 gfx.driver-init.driverVersion: 9.17.10.4229 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1452264261 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.lastUpdate: 1451220619 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160102030217 media.gmp-manager.lastCheck: 1452354998 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\ALEM_Z~1\AppData\Local\Temp/ media.webrtc.debug.log_file: C:\Users\ALEM_Z~1\AppData\Local\Temp/WebRTC.log network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1452261210 places.history.expiration.transient_current_max_pages: 102750 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npctrl: 2 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_bgcolor: false print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_bgimages: false print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_colorspace: print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_command: print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_downloadfonts: false print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_duplex: 1515870810 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_edge_bottom: 0 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_edge_left: 0 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_edge_right: 0 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_edge_top: 0 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_evenpages: true print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_footercenter: print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_footerleft: &PT print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_footerright: &D print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_headercenter: print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_headerleft: &T print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_headerright: &U print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_in_color: true print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_margin_bottom: 0.5 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_margin_left: 0.5 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_margin_right: 0.5 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_margin_top: 0.5 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_oddpages: true print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_orientation: 0 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_page_delay: 50 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_paper_data: 9 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_paper_height: 11.00 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_paper_name: print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_paper_size_type: 0 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_paper_size_unit: 1 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_paper_width: 8.50 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_plex_name: print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_resolution: 1515870810 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_resolution_name: print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_reversed: false print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_scaling: 1.00 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_shrink_to_fit: true print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_to_file: false print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_unwriteable_margin_bottom: 0 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_unwriteable_margin_left: 0 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_unwriteable_margin_right: 0 print.printer_\\ALEM-PC\HP_Deskjet_F2100_series.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true security.sandbox.content.tempDirSuffix: {4f4c9b48-f72e-422f-b48e-786405aa9253} services.sync.declinedEngines: forms,history services.sync.engine.greasemonkey: true services.sync.engine.history: false services.sync.engine.prefs.modified: false services.sync.lastPing: 1452439959 services.sync.lastSync: Sun Jan 10 2016 16:32:56 GMT+0100 (Central European Standard Time) services.sync.numClients: 2 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1451723650 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Nightly.

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.11 Version in use: 4.11

NSS Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSMIME Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSSSL Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC

NSSUTIL Expected minimum version: 3.21 Version in use: 3.21

Experimental Features

ok, there seems to be a user.js file in your profile, which is a bit suspicious unless you once had created that manually in the first place: please go to the firefox menu ≡ > help ? > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). delete or rename this file, restart firefox afterwards and see if this can fix the issue...

Well, it was just a blank .js file, so deleting it had no avail, and I'm still getting the issue. http://i.imgur.com/wwRYW91.png

are you able to load this url in the browser or are there any error messages? https://aus5.mozilla.org/update/3/Firefox/46.0a1/20160102030217/WINNT_x86-msvc/en-US/nightly/Windows_NT%2010.0.0.0%20%28x64%29/default/default/update.xml

Yep, it loads as expected. http://i.imgur.com/pPwZKbK.png

Soo, nothing? I've switched to Nightly 47 x64 and my issue is still there.

Well I fixed my issue by reinstalling FF completely and deleting all my user files.