Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

ALL Bookmarks suddenly gone. Have tried EVERTHING to locate and restore them for the past 5 days

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

chapin
chapin
more options

5 days ago, locked out of sign-on-password initial page. finally got back into initial screen, brought up Firefox as usual, but since then ALL Bookmarks are gone, and have tried everything everything everything to find & restore them. No luck

5 days ago, locked out of sign-on-password initial page. finally got back into initial screen, brought up Firefox as usual, but since then ALL Bookmarks are gone, and have tried everything everything everything to find & restore them. No luck

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are there still JSON backups available if you check that in the Bookmarks Manager (Library)?

  • Bookmarks > Show All Bookmarks > Import & Backup > Restore

Do you have an "Old Firefox Data" folder on the desktop, possibly as the result of using the Refresh feature?

You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder.

See also:

If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use this button to go to the current Firefox profile folder: