Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I consistently have two red lines on the tab of a particular website. What is happening?

  • 8 replies
  • 1 has this problem
  • 45 views
  • Last reply by cor-el

more options

I am running Mac OSX El Capitan and using Firefox version 43.0.1

I am running Mac OSX El Capitan and using Firefox version 43.0.1

Chosen solution

It's part of the web site logo.

Read this answer in context 👍 1

All Replies (8)

more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options

Unfortunately, this did not help. I had read this thread earlier and had tried it. I did it again after Cor-el's reply and still have the same problem.

more options

Can you attach a screenshot?

more options

What is the web site address?

more options

website address is: www.bmm.org

more options

Chosen Solution

It's part of the web site logo.

more options

Thank you, Fred. It was interesting that it was only on one website. Sorry to bother with something so simple. It just didn't look right. Thanks, again.

more options

That is the favicon that you see on the tab bar and that would also appear if you would bookmark this website.