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I Can't save complete webpages from newegg.ca

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

CaptainCrunch
CaptainCrunch
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Hi Mozilla, When I try to save the complete webpages below in Firefox 42 it fails. It creates a folder for each one but not the .html file. When I click on the download arrow in Firefox it says failed. I have refreshed Firefox but it doesn't resolve the issue.

I can however save the complete webpages below in Internet Explorer 11 but I have to shorten the filename. I have included the webpages below. My specs Alienware M14XR2 i7-3630QM, 8 GB RAM, NVIDIA Geforce GT 650M, Windows 7 Home Premium Service Pack 1 64 Bit .

http://www.newegg.ca/Product/Product.aspx?Item=9SIA7RD3E65538 http://www.newegg.ca/Product/Product.aspx?Item=N82E16834232777 http://www.newegg.ca/Product/Product.aspx?Item=N82E16834232564 http://www.newegg.ca/Product/Product.aspx?Item=N82E16834232793 http://www.newegg.ca/Product/Product.aspx?Item=34-232-769

Hi Mozilla, When I try to save the complete webpages below in Firefox 42 it fails. It creates a folder for each one but not the .html file. When I click on the download arrow in Firefox it says failed. I have refreshed Firefox but it doesn't resolve the issue. I can however save the complete webpages below in Internet Explorer 11 but I have to shorten the filename. I have included the webpages below. My specs Alienware M14XR2 i7-3630QM, 8 GB RAM, NVIDIA Geforce GT 650M, Windows 7 Home Premium Service Pack 1 64 Bit . http://www.newegg.ca/Product/Product.aspx?Item=9SIA7RD3E65538 http://www.newegg.ca/Product/Product.aspx?Item=N82E16834232777 http://www.newegg.ca/Product/Product.aspx?Item=N82E16834232564 http://www.newegg.ca/Product/Product.aspx?Item=N82E16834232793 http://www.newegg.ca/Product/Product.aspx?Item=34-232-769

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (4)

guigs
guigs
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I just tried it in beta 44, please update to the new version to see if that is the issue. Else try Safe mode.

Please update to the most recent version of Firefox:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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I tried the first page and notice that its name (page title) is rather long, so maybe that is why it is failing.

Did you check the name of the file before saving it and possibly shorted it?

CaptainCrunch
CaptainCrunch Question owner
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Hi, I prefer to wait until Firefox is out of beta then I'll update it. When I try saving the first page I listed above with a shorter name it still doesn't save properly it only creates a folder but not the .html file.

I am able to save the complete front page at http://www.newegg.ca/ with a shorter filename but not the pages I have listed above.

Oh well I don't want to make too big a deal out of it. I have brought it to the attention of mozilla so hopefully they will look into it and fix it in future versions. Thanks everybody.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window