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I received a "popup" to update Firefox, was it ligit?

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  • Last reply by Lingal

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I received this "popup" that said I needed to click to update Firefox because "I am at risk." I didn't proceed/click because I thought updates were automatically done. Should I have clicked on that "popup"?

I received this "popup" that said I needed to click to update Firefox because "I am at risk." I didn't proceed/click because I thought updates were automatically done. Should I have clicked on that "popup"?

Chosen solution

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
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Firefox 42.0 came out several weeks ago, so any supposed new update has a fair chance of being malware. I think you did the right thing. And, if in doubt, you can always check for Firefox updates using the Help menu. Either:

  • "3-bar" menu button > "?" icon > About Firefox
  • (menu bar) Help > About Firefox
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Chosen Solution

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
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Thank you for your response(s). I'm glad I didn't click on that pop-up!