Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

sync causes Firefox to crash

  • 4 replies
  • 12 have this problem
  • 1 view
  • Last reply by chris322

chris322
chris322
more options

On my latest phone (umi emax) Firefox crashes every time it tries to sync. Is there a solution to this without disabling sync? It is a very useful feature and one of the main reasons I use Firefox in the first place

Any help will be much appreciated.

On my latest phone (umi emax) Firefox crashes every time it tries to sync. Is there a solution to this without disabling sync? It is a very useful feature and one of the main reasons I use Firefox in the first place Any help will be much appreciated.

All Replies (4)

guigs
guigs
more options

What kind of device are you using? There is an attached bug that is affecting 64bit android devices "MediaTek 67xx" in the bug tagged to the thread. Visit bugzilla.mozilla.org with that bug reference for more context. However we can continue to troubleshoot here.

I might suggest to toggle the preferences that are synced to see if we can find what might be causing the sync crash or be able to minimize if its a space issue( I do not think that it is however)

chris322
chris322 Question owner
more options

The phone does indeed run a Media Tek 6752 processor. Pretty sure it's not a space issue, but I will try disabling specific sync options if you think that might help.

Any other ideas?

Shubham Srivastava
Shubham Srivastava
more options

just visit this link and you will get everything you need to know about sync mzl.la/KpeZJw

chris322
chris322 Question owner
more options

Thanks for trying, but I already know how to use sync. It is just that it causes Firefox on this particular device to crash.