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How do I stop unwanted adds from opening up when I am looking at a website?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by maursa

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Adds continuously appear while I am working, when I close them they just pop up again

Adds continuously appear while I am working, when I close them they just pop up again

Chosen solution

Hi, you can check your pop-up blocker settings - Pop-up blocker settings, exceptions and troubleshooting.

You can also try an ad-blocker like Adblock Plus.


If you're still having a problem, it may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Chosen Solution

Hi, you can check your pop-up blocker settings - Pop-up blocker settings, exceptions and troubleshooting.

You can also try an ad-blocker like Adblock Plus.


If you're still having a problem, it may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Thankyou for your suggestions. Although I have an antivirus program, it was not picking up this malware, The MalwareBytes Anti-Malware has solved my problem.