Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Menus in settings don't block out the text behind when they drop-down.

  • 4 replies
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

more options

When I pick a drop-down menu, there is 100% transparency in the pick list.

Also, when I have the downloads menu item up in the tool bar area, it is 100% transparent, and cannot be seen.

When I pick a drop-down menu, there is 100% transparency in the pick list. Also, when I have the downloads menu item up in the tool bar area, it is 100% transparent, and cannot be seen.
Attached screenshots

Chosen solution

FredMcD & cor-el --

   Thanks for the suggestions. Gave most of them a try. Don't have Flash installed so that was not an issue. Also, ASUS has not updated its version of the Intel vid driver sin W10 came out, so I wondered of THAT might be an issue. Ended up diving in a little deeper and noticed that the newer W10 drivers that got pushed changed the way that some of my about:config settings responded compared to W7/8.1.  I reverted some of the gfx.direct2d... settings to default, and the problem cleaned itself up.  Appreciated your quick feedback!

KalvanOfOtherwhen

Read this answer in context 👍 0

All Replies (4)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


You can try a different Windows theme and Windows background image (wallpaper) to see if that helps.

more options

Chosen Solution

FredMcD & cor-el --

   Thanks for the suggestions. Gave most of them a try. Don't have Flash installed so that was not an issue. Also, ASUS has not updated its version of the Intel vid driver sin W10 came out, so I wondered of THAT might be an issue. Ended up diving in a little deeper and noticed that the newer W10 drivers that got pushed changed the way that some of my about:config settings responded compared to W7/8.1.  I reverted some of the gfx.direct2d... settings to default, and the problem cleaned itself up.  Appreciated your quick feedback!

KalvanOfOtherwhen

more options

That was very good work. Well Done.