Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

while opening this window opens chrome://alotabgen/content/alottb-widgetWinError.html

  • 2 replies
  • 12 have this problem
  • 1 view
  • Last reply by cor-el

more options

Why this window opens every time i start Mozilla

Why this window opens every time i start Mozilla

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

more options

Note that Firefox uses the "chrome://" protocol to access its own internal files and also access files from extensions (no relation with Google Chrome).

The alotabgen in the name of the URI usually gives a clue about the (broken) extension that is causing the error.

  • chrome://alotabgen/content/alottb-widgetWinError.html