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I clicked the download button, click run, click install, then the download screen runs and runs, never completing.

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  • Last reply by philipp

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I've asked this question before, but no response. This means I still cannot access my online banking. Any ideas? I let the downloading screen run for upwards of 2 hours, but had to call it quits to not exceed my data package. Surely this shouldn't take more than a few minutes?

I've asked this question before, but no response. This means I still cannot access my online banking. Any ideas? I let the downloading screen run for upwards of 2 hours, but had to call it quits to not exceed my data package. Surely this shouldn't take more than a few minutes?

Chosen solution

hello, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

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Chosen Solution

hello, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/