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I am paying 60 Eur/month for a real 300Mbps ADSL. Don't you feel embarrased that Firefox makes things like a 56k modem? Tired! really! TIRED!

  • 5 replies
  • 3 have this problem
  • 2 views
  • Last reply by karakol

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Mozilla, you are receiving hundreds of complaints every month about slow browsing and crashing (mainly with Flash), but you do nothing about it. It's not something new, this is coming way back in time. It's hard, really hard to believe you don't fix this because you can't. There must be some strong, big, superior reason that we all imagine but nobody mention. It's time to really speak louder as users and to say: FAIR ENOUGH! It's not possible that I am paying 60 Euros a month, in Spain, for a 300 Mbps fiber optic connection with Telefonica, one of the best connections in Europe, just to find out that your browser is ruining everything for you so you still browse as if you had a regular ADSL connection. I'm not talking about streaming, about Skype, about Spotify, ... no, I'm just talking about opening Facebook, or my favorite newspaper, which I like to parse for news every hour. Opening a new site means lagging, almost always, and it becomes worse the longer you had had Firefox installed. The only alibi you can use is that IE is worst than Firefox. That's true, and Chrome is not much better. I have to admit I use Firefox for other reasons which are good, but I cannot tolerate that you are making me lose money paying 60 Eur/month for a connection that you just ignore, just because you want. I cannot believe it takes about 15 seconds to see my Facebook page. This can't be real. I have just seen a suggestion in the Q&A saying that I probably should create a new profile. Why all this? Why keeping all that amount of garbage making, not only browsing, but my whole computer super slow? garbage that the user actually don't need. You keep all that crap for reasons that you and me and any computer literate person knows very well. I have 4 GB of RAM in this machine, and just when Firefox start, it goes from 2GB free RAM to merely 300 MB. I am a low level software developer, do you want me to trust that you really need that? Stop stealing people resources. We pay for them, not you.

Gotta say it. I don't feel better, and you will ignore this rude message, but then you'll know that you are not the star in this world. Do the job the right way, and help make this world a better place. It's not that difficult, and using your browser is not as free as you pretend.

Good bye.

Mozilla, you are receiving hundreds of complaints every month about slow browsing and crashing (mainly with Flash), but you do nothing about it. It's not something new, this is coming way back in time. It's hard, really hard to believe you don't fix this because you can't. There must be some strong, big, superior reason that we all imagine but nobody mention. It's time to really speak louder as users and to say: FAIR ENOUGH! It's not possible that I am paying 60 Euros a month, in Spain, for a 300 Mbps fiber optic connection with Telefonica, one of the best connections in Europe, just to find out that your browser is ruining everything for you so you still browse as if you had a regular ADSL connection. I'm not talking about streaming, about Skype, about Spotify, ... no, I'm just talking about opening Facebook, or my favorite newspaper, which I like to parse for news every hour. Opening a new site means lagging, almost always, and it becomes worse the longer you had had Firefox installed. The only alibi you can use is that IE is worst than Firefox. That's true, and Chrome is not much better. I have to admit I use Firefox for other reasons which are good, but I cannot tolerate that you are making me lose money paying 60 Eur/month for a connection that you just ignore, just because you want. I cannot believe it takes about 15 seconds to see my Facebook page. This can't be real. I have just seen a suggestion in the Q&A saying that I probably should create a new profile. Why all this? Why keeping all that amount of garbage making, not only browsing, but my whole computer super slow? garbage that the user actually don't need. You keep all that crap for reasons that you and me and any computer literate person knows very well. I have 4 GB of RAM in this machine, and just when Firefox start, it goes from 2GB free RAM to merely 300 MB. I am a low level software developer, do you want me to trust that you really need that? Stop stealing people resources. We pay for them, not you. Gotta say it. I don't feel better, and you will ignore this rude message, but then you'll know that you are not the star in this world. Do the job the right way, and help make this world a better place. It's not that difficult, and using your browser is not as free as you pretend. Good bye.

All Replies (5)

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The Firefox browser on Windows, Mac OSX and Linux will make full use of your internet connection available at time unless there is something restricting the connection like a software firewall and or antivirus for example.

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

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James said

The Firefox browser on Windows, Mac OSX and Linux will make full use of your internet connection available at time unless there is something restricting the connection like a software firewall and or antivirus for example.

I don't have a firewall, I don't have an antivirus in this machine, sometimes I've tried even killing all process except the minimum required for Windows to be stable (see attachment and enjoy the beautiful figures of RAM for firefox and flash). Do you still think this is my problem? I'm not a newbie in computers, actually I'm an old-skool guy that used to see fast code when thigs were done in pure c/c++/assembler. It's a pitty how lazy developers are nowadays, and this is the result.

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By the way, at the moment I captured the Task Manager snapshot, Firefox is running one and only one tab, being 8-pool game in www.miniclip.com, on the other hand, you can see two instances of Internet Explorer, this is my Hotmail plus this tab were I am writting now. Two tabs, not one. Compare memory consumption. I know Miniclip has some part of responsability, but I will check with IE if it takes the same amount of resources. Now, I don't want to believe this is the way you won the browser-speed race.... I prefer not to ask...

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Thank you for your elaborated answer. I will test it and let you know.

cor-el said

You can try to disable hardware acceleration in Firefox.
  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting. You can check if there is an update for your graphics display driver and check for hardware acceleration related issues. Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.