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Firefox crashes

  • 3 replies
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

albertinmazarron
albertinmazarron
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ID: 40562b0a-6255-4a28-a656-3ed592150807

D: da5b0f3c-f607-46f6-8705-5e57c2150815

I am running windows 7 with sp1. My Firefox keeps crashing even after I installed the latest version. I have now gone back to and older version with the same problems. I can open Firefox no problem but after it has been open for a few hours it starts to freeze and wont reopen until it is shut down. It freezes during changing from one tab to another. Facebook and if I have a tab open playing internet music it will freeze. I have reported this problem a number of time with the crash report but you are not giving me any answers to my problem. It seems that the latest version of Firefox have gone backwards in quality. I may have to start using another explorer if this continues. Could someone please be good enough to response to my problem.

ID: 40562b0a-6255-4a28-a656-3ed592150807 D: da5b0f3c-f607-46f6-8705-5e57c2150815 I am running windows 7 with sp1. My Firefox keeps crashing even after I installed the latest version. I have now gone back to and older version with the same problems. I can open Firefox no problem but after it has been open for a few hours it starts to freeze and wont reopen until it is shut down. It freezes during changing from one tab to another. Facebook and if I have a tab open playing internet music it will freeze. I have reported this problem a number of time with the crash report but you are not giving me any answers to my problem. It seems that the latest version of Firefox have gone backwards in quality. I may have to start using another explorer if this continues. Could someone please be good enough to response to my problem.

All Replies (3)

FredMcD
FredMcD
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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
albertinmazarron
albertinmazarron Question owner
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bp-85204ebb-e582-4dc5-a78e-cfdd42150821 21/08/2015 07:32 bp-e93488e8-0ab3-4114-a659-386c02150821 21/08/2015 07:32 bp-da5b0f3c-f607-46f6-8705-5e57c2150815 15/08/2015 19:20 bp-40562b0a-6255-4a28-a656-3ed592150807 07/08/2015 16:22

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That looks like hangs in the Shockwave Flash plugin.

  • Process Type plugin Shockwave Flash Version:18.0.0.209 Filename:NPSWF32_18_0_0_209.dll

Try to update to the latest Flash player.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: