Firefox crashes
My firefox 40.0.2 keeps crashing and its becoming very annoying. Bellow is the most recent crash reports. Thank you for your help with this.
bp-2c8eaa1b-48c8-4a82-82c5-d09cb2150820 8/20/2015 10:04 AM bp-6cb5ba20-5f60-4111-bbde-bf8412150819 8/19/2015 7:12 PM bp-ac4fb1d5-ef77-49ac-8f72-24f3a2150819 8/19/2015 3:17 PM bp-4aa89048-287c-45de-b9f5-1fdaf2150811 8/11/2015 12:02 PM bp-34e34e41-f9d6-4660-8737-3c4cc2150808 8/8/2015 7:47 AM bp-3466185f-6cee-4c47-b698-513f22150807 8/7/2015 10:11 AM bp-dcaccbda-6672-4269-b9ee-45d822150807 8/7/2015 9:18 AM bp-834a3e34-0f11-4ae3-aaca-2b5392150807 8/6/2015 9:54 PM bp-ed0488e3-8c6f-4f36-a2f7-3381c2150726 7/26/2015 1:44 PM bp-667f6025-1a26-40d3-b2f3-641a82150726 7/26/2015 11:45 AM bp-c59b27ee-9649-4eed-9e70-e350d215072
Chosen solution
Separate Issue; Your System Details shows;
Installed Plug-ins
Shockwave Flash 18.0 r0
Shockwave Flash 11.9 r900
Having more than one version of a program may cause issues.
You must remove the older programs. Then get the current full installer.
Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac
Then reinstall the latest version.
Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer”
and “Plugin-based browsers” installers.
The crash report flagged these programs;
Signature shutdownhang
atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
This is for Sumo's
Related Bugs
1161090 NEW --- crash in shutdownhang | WaitForSingleObjectEx | WaitForSingleObject | PR_Wait | nsThread::ProcessNextEvent(bool, bool*) | NS_ProcessNextEvent(nsIThread*, bool) | mozilla::dom::workers::RuntimeService::Cleanup()
Read this answer in context 👍 2All Replies (4)
Chosen Solution
Separate Issue; Your System Details shows;
Installed Plug-ins
Shockwave Flash 18.0 r0
Shockwave Flash 11.9 r900
Having more than one version of a program may cause issues.
You must remove the older programs. Then get the current full installer.
Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac
Then reinstall the latest version.
Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer”
and “Plugin-based browsers” installers.
The crash report flagged these programs;
Signature shutdownhang
atidxx32.dll = Advanced Micro Devices = http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
This is for Sumo's
Related Bugs
1161090 NEW --- crash in shutdownhang | WaitForSingleObjectEx | WaitForSingleObject | PR_Wait | nsThread::ProcessNextEvent(bool, bool*) | NS_ProcessNextEvent(nsIThread*, bool) | mozilla::dom::workers::RuntimeService::Cleanup()
Had the same problems with 40.0.2, and I tried EVERYTHING including closing open tabs, safe mode, new profile, refresh, and reinstalling (so it WASN'T an issue with Shockwave Flash)!
The ONLY and I mean ONLY thing that worked (after hours of wasted troubleshooting) was downgrading to 39.0.3, and haven't had an issue since!
so a lot of people are "hearting" this reply.
so after being a user from the earliest netscape the fix is use an earlier version and refuse all updates?
guess I'll look into it.
Plus look, again, at how I might make chrome meet my needs.
I had a similar problem with firefox 40 on Windows 7. I had the impression that the crashes occured on sites which had a lot flash on them (maybe two flash-plugins overlapping). When switching to later versions of firefox (I don't remember if it was 41 or some 40.0.?-release) the crashes went away, but I got very frequent messages that some script is busy when looking at pages which had a lot of flash.
After that I switched back to firefox 39 like described in one of the answers to this question and it worked again. Then I looked at the change log of version 40 and found that the vsync feature was new. I switched off the three configurations gfx.vsync.* and now I can run firefox 41.0.2 without any crashes.