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Brand new LG tablet with 5.0.2 lollipop keeps crashing out of Firefox is there comaptabilty issues?

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  • Last reply by emmyrd

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I don't know enough about to the 5.0.2 upgrade to understand if it's the Tablet or Firefox that is doing this but I have an increase of crash reports on my Galaxy Note 3. I read through the issues and they were addressed months ago with the Nexus whichI believe has the 5.0.2. Please help?

I don't know enough about to the 5.0.2 upgrade to understand if it's the Tablet or Firefox that is doing this but I have an increase of crash reports on my Galaxy Note 3. I read through the issues and they were addressed months ago with the Nexus whichI believe has the 5.0.2. Please help?

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hi, can you please provide the exact model/version number of that devide? thank you!

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Its an LG 10.1 VK700. I just updated Android system webview. Have no idea if that will fix anything.

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I'm sorry that update has nothing to do with this that I know of. LG VK700

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thanks, i took a look at the crash stats for that device and in total there were only a dozen of crashes recorded last week - those certainly won't be the numbers that will make alarms go off for mozilla devs :-/ could you observe any particular pattern when the crashes occurred? in lack of any better ideas i would try wiping the cache/data for the firefox app trough the system settings, but this will remove all data like bookmarks, passwords, history.

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Thank you. I will wipe the cache. I don't think it's the app. Doing a factory reset.