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Not so much a question as letting you know that when I downloaded mozilla firefox I ended up with trogen download. Would you go thru your code to fix?

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  • Last reply by James

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I downloaded mozilla firefox because I've always been told that it is safer to surf the net with it than IE and have used it for years. So I downloaded it on a computer to prevent popup problems from viruses I'd had. After Malware said they were all off, I downloaded Mozilla... and ran Malware again only to find trogen agents, trogen downloads, and spyware infected files. I'm thinking that maybe somebody messed with your coding. I've since gotten all that off, but thought you should be informed that there might be a hidden problem. Please check it out. Thanks

I downloaded mozilla firefox because I've always been told that it is safer to surf the net with it than IE and have used it for years. So I downloaded it on a computer to prevent popup problems from viruses I'd had. After Malware said they were all off, I downloaded Mozilla... and ran Malware again only to find trogen agents, trogen downloads, and spyware infected files. I'm thinking that maybe somebody messed with your coding. I've since gotten all that off, but thought you should be informed that there might be a hidden problem. Please check it out. Thanks

Chosen solution

If you are going to make such a claim, please give more details like what antivirus or scanners you used, what they supposedly found and exactly where.

Where did you download Firefox from as was in www.mozilla.org or www.mozilla.org/firefox/all

If you did indeed download from Mozilla (and not some random download site) then it was pretty much guaranteed to be false positives.

The small online stub installer for Firefox on Windows (served on mozilla.org) has existed since Firefox 18.0 and yet some antivirus clients still gives false positives about it though though those clients have no issues with the full setup from www.mozilla.org/firefox/all

Firefox 39.0 has been out since July 2nd so plenty of time for to find any such issues in any builds of Firefox 39.0 for Windows, Mac OSX and Linux.

If it were true that Firefox 39.0 for Windows had a trojan then it would be a very hot topic here, at the independent forums.mozillazine.org and tech sites around even if Mozilla removed affected builds quickly.

I have seen people claiming viruses, trojans or such malware in Firefox releases over the course of 12 years. Not once was that true as it was false positives later fixed by definitions update in antivirus or just something that was found in the Cache which makes such things harmless while in Cache.

The other times it was from users who already had malware on their system, installs Firefox then does a scan and concluded it must of came with Firefox install.

There was one case way back during Firebird 0.6 or so days that a contributed locale build was apparently infected (Chinese?, I forget) as Firefox 1.0 was the first Release to have other languages officially besides en-US.

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From where you downloaded Firefox ? You can use our verified links to get rid out from downloading any Malware / Spyware our other intruders . Get Firefox For local languages : https://www.mozilla.org/en-US/firefox/all/


Note : If you downloaded from these sites then it may be possible the the malware scanner shows a false positive result.

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Unfortunately, your Question Details > More System Details shows a suspicious extension.

To double-check your cleanup, here's my suggested procedure for tracking down and cleaning up bad add-ons and other ad injectors. I know it seems long, but it's not that bad.

(1) Open the Windows Control Panel, Uninstall a Program (XP: Add/Remove Programs). After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. (XP: Try sorting by last used.) This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Success?

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If you are going to make such a claim, please give more details like what antivirus or scanners you used, what they supposedly found and exactly where.

Where did you download Firefox from as was in www.mozilla.org or www.mozilla.org/firefox/all

If you did indeed download from Mozilla (and not some random download site) then it was pretty much guaranteed to be false positives.

The small online stub installer for Firefox on Windows (served on mozilla.org) has existed since Firefox 18.0 and yet some antivirus clients still gives false positives about it though though those clients have no issues with the full setup from www.mozilla.org/firefox/all

Firefox 39.0 has been out since July 2nd so plenty of time for to find any such issues in any builds of Firefox 39.0 for Windows, Mac OSX and Linux.

If it were true that Firefox 39.0 for Windows had a trojan then it would be a very hot topic here, at the independent forums.mozillazine.org and tech sites around even if Mozilla removed affected builds quickly.

I have seen people claiming viruses, trojans or such malware in Firefox releases over the course of 12 years. Not once was that true as it was false positives later fixed by definitions update in antivirus or just something that was found in the Cache which makes such things harmless while in Cache.

The other times it was from users who already had malware on their system, installs Firefox then does a scan and concluded it must of came with Firefox install.

There was one case way back during Firebird 0.6 or so days that a contributed locale build was apparently infected (Chinese?, I forget) as Firefox 1.0 was the first Release to have other languages officially besides en-US.

Modified by James

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Norton has been one of the ones to do false positives with Firefox before over the years.

Norton has done it recently with Firefox 39.0 in claiming Suspicious.Cloud.9.B. Though it seems to occur more for the EOL Windows XP users. ex: https://support.mozilla.org/en-US/questions/1065074

And it turned out it may have been more widespread in this case as you can see how bad they can be. https://community.norton.com/en/forums/suspiciouscloud9-over-100-false-positives-morning https://community.norton.com/en/forums/false-positive-detection-suspiciouscloudx-after-norton-product-update

So as you can see false positives do happen so you should ask for help on this instead of making the claim with no details.

Modified by James