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This web page has a "Register" button in Explorer 11 but none in Firefox.

  • 8 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

weswilcox
weswilcox
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http://www.techrepublic.com/resource-library/webcasts/live-webcast-be-your-own-forensics-expert/?trial=25914855&tag=nl.e101.em&ttag=e101&s_cid=e101&ftag=TRE684d531&cval=wit2-fluid

Thanks

http://www.techrepublic.com/resource-library/webcasts/live-webcast-be-your-own-forensics-expert/?trial=25914855&tag=nl.e101.em&ttag=e101&s_cid=e101&ftag=TRE684d531&cval=wit2-fluid Thanks

Chosen solution

I renamed my "prefs.js" and generated a new one and now the Register button shows correctly. I must have had an "about:config" entry that was blocking it. I'm good now Thanks to everyone foe all your help

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All Replies (8)

evotopid
evotopid
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I don't know but in Firefox 38.0.5 and 40.0a2 I can see the register button (though not immediately but I have to wait a moment until the button is loaded). Which version of Firefox are you using?

weswilcox
weswilcox Question owner
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I'm running 38.0.5.but I've waited 10 mins and the button never loads. I must have some option that blocking it

Thanks

weswilcox
weswilcox Question owner
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I've even started Firefox in Safe mode and still no Register button shows

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check the Net log and the Network log in the Web Console (Firefox/Tools > Web Developer) to see if content is blocked (file size is zero) or otherwise fails to load.

FredMcD
FredMcD
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Are you registered at that site already?

weswilcox
weswilcox Question owner
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Yes - If I use IE 11 or Chrome browsers I see the register button on the Web Page every time but if I use Firefox the Register button never comes up.

weswilcox
weswilcox Question owner
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Chosen Solution

I renamed my "prefs.js" and generated a new one and now the Register button shows correctly. I must have had an "about:config" entry that was blocking it. I'm good now Thanks to everyone foe all your help

FredMcD
FredMcD
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That was very good work. Well Done.