Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why will Firefox not sync desktop PC bookmarks to Android app on phone?

  • 3 replies
  • 10 have this problem
  • 17 views
  • Last reply by guigs

more options

Firefox will not sync desktop PC bookmarks to phone. Removed and reloaded Android app twice without success. Deleted and enabled Firefox account three times without success.

Firefox will not sync desktop PC bookmarks to phone. Removed and reloaded Android app twice without success. Deleted and enabled Firefox account three times without success.

All Replies (3)

more options

HI bb115, Thank you for your question, I understand that bookmarks from the pc are not syncing to the mobile device. I am happy to help. Do note that the bookmarks will be in a folder titled "Desktop Bookmarks" when you search through the existing bookmark on the mobile device. This will happen only if the device has successfully synced and connected to the sync account.

Try this:

  1. From the mobile device, remove the Firefox account from the list of accounts in the Android Settings
  2. Open a new tab in Firefox for Android
  3. Navigate to accounts.firefox.com
  4. Sign into the Sync Account
  5. Next go back to the list of accounts in the Android settings
  6. Tap on Firefox Sync and turn on "Auto Sync" from Data Usage
  7. Restart the app

Are the bookmarks there?

more options

Did as instructed but no 'Desktop Bookmarks' folder shown in mobile app

more options

Hi bb1153, My apologies in delay in response: Do you have more than 5k bookmarks in desktop? And have you ran a places maintenance on you desktop bookmarks?

I ask this because it may be you are hitting the limit, there might be a corruption in the places.sqlite file on desktop: Can tell by looking at the desktop sync logs:

  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.

Thank you.