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Firefox crashes

  • 2 replies
  • 13 have this problem
  • 10 views
  • Last reply by cor-el

johnhatto
johnhatto
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After booting up and getting my desk top I get a Firefox message "couldn't load XPCOM" and cannot get any further. Phone 

Line is OK and router shows I have internet connection,

. What be the problem?

After booting up and getting my desk top I get a Firefox message "couldn't load XPCOM" and cannot get any further. Phone Line is OK and router shows I have internet connection, . What be the problem?

Chosen solution

You may have to delete the Firefox program folder to make sure that no files are leftover after uninstalling in case other (security) software keeps a handle on some files.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
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All Replies (2)

FredMcD
FredMcD
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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You may have to delete the Firefox program folder to make sure that no files are leftover after uninstalling in case other (security) software keeps a handle on some files.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"