Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Proxy server error

more options

I've had huge problems since installing Firefox on this new/off-lease Windows 7 computer. This time, I get the message "proxy server is not accepting" but ONLY on my administrator log-in side. So I cannot get online. When I log in as "guest" this message does not appear, and I CAN get online. I've made NO adjustments to the computer.....it just happened suddenly.

I've had huge problems since installing Firefox on this new/off-lease Windows 7 computer. This time, I get the message "proxy server is not accepting" but ONLY on my administrator log-in side. So I cannot get online. When I log in as "guest" this message does not appear, and I CAN get online. I've made NO adjustments to the computer.....it just happened suddenly.

Chosen solution

hello, please check in the firefox menu ≡ > options > advanced > network > connection - settings... if firefox is set up to directly connect to the internet ('no proxy').

Firefox can't load websites but other browsers can

Read this answer in context 👍 8

All Replies (2)

more options

Chosen Solution

hello, please check in the firefox menu ≡ > options > advanced > network > connection - settings... if firefox is set up to directly connect to the internet ('no proxy').

Firefox can't load websites but other browsers can

more options

windeagleman said

I've had huge problems since installing Firefox on this new/off-lease Windows 7 computer. This time, I get the message "proxy server is not accepting" but ONLY on my administrator log-in side. So I cannot get online. When I log in as "guest" this message does not appear, and I CAN get online. I've made NO adjustments to the computer.....it just happened suddenly.

This worked PERFECTLY! I surely do appreciate it.